We stand behind our products and our customers. That is why we have a satisfaction guarantee behind every purchase.
Please view our return and refund policy carefully before you place order.
1.We do have 7 days money back guarantee for any order.
If the dress doesn't arrived on time, we will give you a full refund.
If you are not satisfy with the quality and dress not fit for you, you can get a refund.But you need take some photos of the dress, we will check the photos and make sure the problem as you said is true.
2.No return on personalized items such as favors, the function was canceled. If you do not like the dress style, please do not order it.
3.For the refund,please kindly note that you should pay US$45 of re-stocking fee for each dress. Also shipping fee or rush shipping fee ($30) is not refundable.
4.Bidder/buyer should pay the return shipping fee.
5.Items must be in original shipped condition, unworn, unaltered, and have all original packaging.
6.Once we authorize your return, we will give you an ARN (Authorized Return Number). Please write the ARN on the outside of the shipping box.
7.All returns must be received within 7-10 days of receipt of ARN. if we not received dress in 7-10 days, we will can't accept any return.
8.Refund only after the return package is received.
If you have any other questions, please contact us freely. weddingdressmart@gmail.com
Cancel the order
You can cancel or make an exchange of your order, within 24 hours after ordering the dress.
You will receive a 100% refund for the purchase price.
If you have any questions, or if we can be of further assistance, please don't hesitate to contact us or Email us weddingdressmart@gmail.com